Well that was really odd: after replacing my cable modem (who knew that a DOCSIS 1.0 modem would be deprecated and suffer degraded performance?) I ran a few speed tests at DSL Reports and the third one (to Ontario) came back with this:
I knew something was up when the needle on the meter started going below zero but I thought it was just a problem with the display in the Flash applet. Of course the tech told me that I should see higher speeds with the new DOCSIS 2.0 modem but so far it’s actually a bit slower (but I only have a small sample size so far).